Swim BC Career Opportunity - Club Services Coordinator

Swim BC is looking for a new teammate!  You won’t find anyone wearing a suit at Swim BC, but you will find a group that takes our business seriously.  Join an evolving, hardworking and dedicated team striving to progress our sport in BC.

 Swim BC is the provincial governing body for competitive swimming in BC, is linked to Swimming Canada and is responsible for the conduct of competition; athlete, coach and officials development; club services and sport governance.  Our programs are directed at a membership of over 12,000 ranging from active start swimmers to Olympians and masters, coaches in all stages of career development and over 100 clubs requiring a variety of volunteer and operational support services.

 Overview

The Club Services Coordinator has the overall responsibility of providing support to the membership of Swim BC, with a specific emphasis on member registration, club affiliation and communications.  Significant duties include acting as the Registrar of the organization; communicating and assisting with the interpretation of the associations policies; supporting membership inquiries; and coordinating communications and website content.

 Core Competencies

  • Establishes clear priorities and manages daily tasks and activities effectively with specific attention to accuracy and precision;

  • Multi-tasking will be essential to your personal success;

  • MS Office, Adobe Pro, IT aptitude with on-line applications, web-site management and social media platforms;

  • Self-starter, critical thinker, ability to develop personal objectives and work without supervision;

  • Knowledge of the local, provincial or national sport environment;

  • Member services acumen, ability to liaise and respond to multiple member inquiries and assist in policy, rule and regulatory understanding.

 Specific roles include but are not limited to:

  • General membership inquiries

  • Member registration, affiliation and reporting

  • Insurance inquiries / travel insurance

  • Incident reports and accident claims

  • Club education and development; Club Manual maintenance

  • Club registration (minimum standards accountability; policy compliance)

  • Registration interpretation, club and member support

  • Swim BC Screening program management (records check)

  • General membership communications including web-site updates and newsletters

  • Administrative lead for the annual BC Swimming Congress.

  • Assists the Executive Director in developing and managing organizational communication needs.

Qualifications:

  • Preference is for a post-secondary degree in Sport Administration, or equivalent degree.

  • Or, related work experience of 2 - 4 years in a sport administration or member services role

  • Strong interpersonal skills and demonstrated team and collaboration talents

  • Satisfactory Criminal Records Check.

 Expected Hours:

  • The position is a full-time position, 37.5 hours per week

 Compensation:

  • Commensurate with experience

 Application:

  • Please forward your cover letter, resume and salary expectations to Ken Radford, Swim BC Executive Director at ken.radford@swimbc.ca